A three-(Estonian Russian and English)-speaking automatic customer service representative working 24/7 with AI wisdom. Other languages will soon be added.
All customer service conversations come together on one desktop and provide an overview of customer communications.
There is an automatic answer function to serve the customer quickly.
What has been said
The PoC of the # bureaucrat chatbot, created by the NIS Group, partners and the state, demonstrated in a clear way that in the future services could be offered to citizens and businesses in a radically simpler way. The project created a strong foundation for the final development of the chat robot, and Net Group, as the lead partner of the project, played a major role in this success story.
Head of Innovation
Does your company have an ambition to bring its customer service to a new level?
If so, we are ready to take a closer look at how Customerhub increases your business turnover and increases customer satisfaction.